3) Department of Immigration
When we had been in Australia for five days, on December 11th, Jonathan took us to the Department of Immigration at Parramatta, to apply for our Aged Parent visas. When we went to the reception desk we were given a ticket with a number on it and told to sit and wait until our number was called. We found that this system of a numbered ticket for queues a novelty. It works very well; everyone is dealt with in order, no pushing in and trying to jump your turn. I don’t recall ever having seen it practiced in Africa but here it was in the banks and the licensing office. It worked well in the delicatessen counter of the supermarket, the bakery shop, and the fish and chip shop on a busy Saturday night. Yet another difference between Africa and Australia!
The waiting room was occupied by people from all over the world, different races, different nations and different creeds. I felt sorry for those who did not speak English. It is hard enough to settle in a new country without having a language problem to contend with as well. The immigration department seemed to be very understanding though and had staff members that spoke all sorts of languages so the applicants could at least be dealt with by someone that they could understand and who understood them.
When our number was called we were interviewed by a very friendly and helpful young lady who told us that we would need to have medical examinations and submit our police clearance certificates that we were still expecting from South Africa, as soon as they arrived. She explained that once our Temporary Business Visa expired in April of 2003 our Bridging Visa would come into force and we would be allowed to stay in the country while we waited for our Aged Parent Visa to be processed. She did say that as there were a large number of applicants for visas it might take quite a while. She said that at that time the department was busy processing applications that had been made four years previously so we must be patient. She was so friendly and helpful we were very encouraged. I don’t really know what I expected, not the third degree and thumbscrews surely, but I was very impressed with the kindness shown to us. We left the office feeling on top of the world. We were both healthy so the medicals would not be a problem and four years would soon go.
Within a few days we received a letter giving us an appointment for our medicals on Monday 30th Dec. We needed to bring two passport photos with us and the fee would be $247 each. That was a bit of a shock but as it included blood tests, x-rays and an examination by a doctor we thought it could be justified. So once again we made the journey to Parramatta, it all went well and we were ever so happy.
The waiting room was occupied by people from all over the world, different races, different nations and different creeds. I felt sorry for those who did not speak English. It is hard enough to settle in a new country without having a language problem to contend with as well. The immigration department seemed to be very understanding though and had staff members that spoke all sorts of languages so the applicants could at least be dealt with by someone that they could understand and who understood them.
When our number was called we were interviewed by a very friendly and helpful young lady who told us that we would need to have medical examinations and submit our police clearance certificates that we were still expecting from South Africa, as soon as they arrived. She explained that once our Temporary Business Visa expired in April of 2003 our Bridging Visa would come into force and we would be allowed to stay in the country while we waited for our Aged Parent Visa to be processed. She did say that as there were a large number of applicants for visas it might take quite a while. She said that at that time the department was busy processing applications that had been made four years previously so we must be patient. She was so friendly and helpful we were very encouraged. I don’t really know what I expected, not the third degree and thumbscrews surely, but I was very impressed with the kindness shown to us. We left the office feeling on top of the world. We were both healthy so the medicals would not be a problem and four years would soon go.
Within a few days we received a letter giving us an appointment for our medicals on Monday 30th Dec. We needed to bring two passport photos with us and the fee would be $247 each. That was a bit of a shock but as it included blood tests, x-rays and an examination by a doctor we thought it could be justified. So once again we made the journey to Parramatta, it all went well and we were ever so happy.